What action is taken when a discrepancy in identity is found?

When a discrepancy in identity is found, it is essential to notify the member about the issue. This action ensures that the member is aware of the situation and can provide any necessary information or clarification regarding their identity. Open communication helps to maintain transparency and trust between the organization and the member.

Additionally, fully explaining the discrepancy is crucial. Providing a detailed clarification helps the member understand what the discrepancy entails and how it might affect their application or status. This explanation can aid in resolving the issue more efficiently, as the member can correct any misunderstandings or provide missing documentation.

Combining these two actions—informing the member and explaining the discrepancy—creates a robust approach to addressing identity issues. It ensures that the process is handled professionally and efficiently, facilitating a resolution that is satisfactory to both the organization and the member. This comprehensive response ultimately supports the integrity of the identification process.