What does the At Your Service (AYS) Department assist with?

The At Your Service (AYS) Department primarily assists with NACA-Lynx issues and challenges. This department is designed to support members by answering questions, addressing concerns, and providing guidance related to the NACA-Lynx online platform, which is crucial for managing various aspects of the NACA process. Understanding the complexities of the digital systems used by NACA can significantly enhance a member's experience, making this support vital for navigating the service effectively.

While NACA training programs, homeowner advocacy efforts, and member coordinate services are indeed important functions within NACA, they are typically handled by different departments or teams. The AYS Department focuses specifically on ensuring that all members can effectively utilize the NACA-Lynx system, helping to resolve technical issues and improve the overall user experience. This specialized support is essential for members as they work through their home purchasing process using the NACA program.