What is one of NACA's core principles?

One of NACA's core principles revolves around the concept of "wearing their shoes." This principle emphasizes empathy and understanding the experiences and challenges faced by prospective homeowners. By putting themselves in the customers' positions, NACA advocates for a more compassionate approach to homeownership, recognizing the barriers that individuals and families encounter, particularly those in underserved communities. This understanding drives the organization's mission to provide accessible and affordable housing solutions tailored to the needs of these communities. Recognizing these struggles informs the services and programs NACA offers, ensuring they are aligned with the realities that many people face in the pursuit of homeownership.