Which roles are included in the Operations Department of NACA?

The Operations Department of NACA plays a crucial role in the organization's day-to-day functions and overall mission execution. The inclusion of Regional and Office Directors, along with Counselors in this department is significant because they are directly involved in managing operations at the local and regional levels. These individuals ensure that NACA's services are effectively delivered and that clients receive the necessary support throughout the home-buying process.

Regional and Office Directors oversee the operational aspects of their respective areas, providing leadership and direction to the teams that serve the community. Counselors, on the other hand, are at the forefront, working directly with clients to guide them through financial education and the mortgage process. This collaborative dynamic is essential for maintaining the integrity and efficiency of NACA's programs.

In contrast, the other roles mentioned, such as those in accounting, marketing, human resources, real estate, and training, play supportive or peripheral roles in NACA's operations but are not core to the everyday functioning of the Operations Department itself. Accounting and legal counsel focus on financial integrity and compliance, while marketing and HR personnel are more involved with organizational promotion and workforce management, respectively. Real estate agents and trainers do contribute to NACA's mission but are not primarily situated within the operational framework that directs local